Delivery

DELIVERY

WORLDWIDE SHIPPING - 100% TRACKED.

The order processing time is up to 24 hours*, which means we ship out orders within that time frame. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.

Your order will be delivered to your doorstep or closest post office.

*Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.

SHIPPING TIME

Depending on where you live, shipping usually takes:

  • Estonia – Omniva pakiautomaat / Omniva parcel terminal
    • Delivery time 1-3 days
  • Other countries – to your doorstep / closest post office
    • Delivery time Latvia 2-3 days
    • Delivery time Lithuania 2-4 days
    • Delivery time other Europe 2-6 days
    • Delivery time USA 6-10 days
    • Delivery time New Zealand 6-10 days
    • Delivery time Australia 6-10 days
    • Delivery time Other countries 6-14 days

The purchaser bears the shipping cost and the respective price information is displayed next to the shipping method.
All shipments within Estonia generally arrive at the destination specified by the purchaser within 1-3 business days of the date of entry into force of the contract of sale. All shipments outside of Estonia guaranteed to arrive within 2-14 calendar days. We have the right to ship goods in up to 45 calendar days in exceptional cases.

*Please note that these time frames apply to regular (non-pandemic) circumstances. Due to pandemic, depending on your location regulations, there might be slight delays on top of standard delivery times. We ask you to give up to 10 days on top of regular delivery time before getting in touch with our customer service team.

WE DON’T SHIP TO OFAC SANCTIONS COUNTRY LIST, OR THE FOLLOWING COUNTIRES:

AFGHANISTAN, ALGERIA, ANGOLA, ARGENTINA, ARUBA, ASCENSION ISLAND, AZERBAIJAN, BAHAMAS, BAHRAIN, BANGLADESH, BARBADOS, BENIN, BERMUDA, BHUTAN, BOLIVIA, BOSNIA & HERZEGOVINA, BOTSWANA, BRITISH INDIAN OCEAN TERRITORY, BRUNEI, BURKINA FASO, BURUNDI, CAMBODIA, CAMEROON, CAPE VERDE, CAYMAN ISLANDS, CENTRAL AFRICAN REPUBLIC, CHAD, CHINA, COMOROS, CONGO - BRAZZAVILLE, CONGO - KINSHASA, CURAÇAO, CÔTE D’IVOIRE, DJIBOUTI, DOMINICAN REPUBLIC, ECUADOR, EGYPT, EQUATORIAL GUINEA, ERITREA, ESWATINI, ETHIOPIA, FIJI, FRENCH GUIANA, FRENCH POLYNESIA, FRENCH SOUTHERN TERRITORIES, GABON, GAMBIA, GHANA, GIBRALTAR, GREENLAND, GUADELOUPE, GUATEMALA, GUERNSEY, GUINEA, GUINEA-BISSAU, GUYANA, HAITI, HEARD & MCDONALD ISLANDS, HONDURAS, INDIA, INDONESIA, IRAQ, ISLE OF MAN, JAMAICA, JERSEY, KENYA, KOSOVO, KUWAIT, KYRGYZSTAN, LAOS, LEBANON, LESOTHO, LIBERIA, LIBYA, LIECHTENSTEIN, MADAGASCAR, MALAWI, MALDIVES, MALI, MARTINIQUE, MAURITANIA, MAURITIUS, MAYOTTE, MOLDOVA, MONGOLIA, MONTENEGRO, MOROCCO, MOZAMBIQUE, NAMIBIA, NEPAL, NEW CALEDONIA, CHATHAM ISLANDS, NICARAGUA, NIGER, NIGERIA, OMAN, PAKISTAN, PALESTINIAN TERRITORIES, PANAMA, PERU, RÉUNION, ROMANIA, RWANDA, SÃO TOMÉ & PRÍNCIPE, SAUDI ARABIA, SENEGAL, SERBIA, SEYCHELLES, SIERRA LEONE, SOMALIA, SOUTH GEORGIA & SOUTH SANDWICH ISLANDS, SOUTH SUDAN, SRI LANKA, ST HELENA, ST PIERRE & MIQUELON, SUDAN, TAJIKISTAN, TANZANIA, TOGO, TONGA, TRISTAN DA CUNHA, TUNISIA, TURKMENISTAN, UGANDA, URUGUAY, UZBEKISTAN, VENEZUELA, WESTERN SAHARA, YEMEN, ZAMBIA, ZIMBABWE

TRACKING

Once your order has been dispatched, you will receive an email with a tracking number and a link to track your parcel. Please note that it might take from 1 to 3 business days for tracking to start showing information. It is not unusual for a shipment to go more than 24 hours without an update while in transit.  

HAVING ISSUES WITH YOUR DELIVERY?

If you have any questions regarding the shipping and delivery of your order, please feel free to contact us, and we will be happy to assist you.